David W SonicWall Employee
Comments
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@BHO Were you able to find anything? There are several things it could be. Capture Client or any number of things we do have available for client use. Let me know if you found it..
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No there in not one for Mac. it is only available for Windows..
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@St4ckOv3rflow You should make sure that teh reply to address in the email is NULL which will prevent anything inbound to that address. But in casse something does come in the easist option is to create a policy filter to bounce the email back to the sender and you can configure a custom message.
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BWC, it is due to the Mobile connect app itself. There is a new version coming out for it soon.
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Please contact support and open a case to get this addressed if it is still occurring.
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There will be a 10.0.19 posted shortly. Please keep in mind that support can only report the issue that has been found and anything related to a specific issue will be posted in release notes. There should also be a KB posted soon once the final approvals are reviews are done. Thanks
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@Drimalski Do nothing. You can suppress the alerts if you want. Nothing will really be impaired while it is catching up.
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@Drimalski Yes, this would still be related to the same issue. However only some are seeing it and others are not. It is being investigated however our backend shows this to be resolved as of Saturday. As @BWC Stated your may be playing catch up and may still get the alerts until it does finish.
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@BWC It was resolved yesterday. You may want to try a reboot and also look at the MLFthumbupdate logs. If you don't see anything maybe call in and have a tech look into it.
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@BWC Yes, it was just one DB sever having an issue and was resolved. DC You do not need to rebuild anything.
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IT will be snwlhosted.com rom US and snwlhostedeu.com for Europe which is in Amsterdam.
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@ThK Just an FYI, We have been tracking this and do not have a clear understanding just yet of why this is happening. Some customers see it and others do not.
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The changes made have been reverted for now while The team investigates a couple issues. We will look into making the IP changes at a later date for the moment.
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@onax_pf Your issue is not the same as the one this was reported against, However any time there are line breaks in a message the Mail server has the option to refuse it depending on it's settings. Email Security does not modify emails that have line Breaks,, this would alter the Body Hash and cause DKIM failures.
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The sending IP's were changed yesterday and it has taken a little time for the DNS propagation. I've asked the team that manages those changes to double check the records as well. No matter what we do there are customers that do not import users and set DHA. This unfortunately causes listings on Backscatter. The change in…